In today’s digital world, data privacy and security are major concerns, especially when using online marketplaces. Whether you are a creator listing your avatars or a buyer purchasing digital assets, you may wonder:

• What personal data does Avatown collect?
• Why is this data needed?
• How does Avatown protect my information from misuse, hacking, or leaks?

At Avatown, user privacy and security are top priorities. We only collect the minimum data required to operate a safe, scam-free marketplace while ensuring that sensitive financial details are never stored on our servers. This article will provide a transparent breakdown of what data we collect, why we collect it, and how we keep it secure.

Avatown follows strict data collection policies, ensuring that we only gather necessary data to provide a secure and seamless service.

What Data Does Avatown Collect from Creators & Buyers?

To provide a safe and secure shopping experience, we collect only the necessary information from buyers and creators:

Type of Data	Purpose
Email	Used for account authentication, purchase confirmations, and scam prevention.
Billing Address & Phone Number	Used for fraud prevention and user verification to ensure safe transactions.
Transaction History	Stored securely to assist with disputes and customer support.
Analytics Data	General anonymous data (e.g., page visits, time spent on platform) used for improving user experience.

What about Payment Information?

• Avatown does NOT store or have access to credit card or banking details.
• All transactions are processed securely through Stripe, and in the future, PayPal.
• Your payment details are never stored on Avatown’s servers—ensuring complete financial security.

If you are a creator listing avatars or assets on Avatown, we do not collect or use any personal data beyond what is needed for account verification and analytics.

• We do NOT use or sell creator information.
• We only track general analytics data such as:
  • User location (to understand where our audience is coming from).
  • Page visits (to improve website performance and optimize listings).
  • Time spent on the platform (to enhance user experience).

Why do we collect this data?

• To improve Avatown’s platform by understanding what users engage with most.
• To optimize search and discovery for creators and buyers.

How Does Avatown Use the Data It Collects?

At Avatown, we believe in full transparency regarding how we handle user data.

• We do NOT sell or share your data with third-party companies.
• We do NOT track your browsing activity outside of Avatown.
• We only use analytics data to improve user experience.

We store minimal data in our database for two primary reasons:

1. To prevent Accounts engaging in Illegal Activities or Violations – Keeping user emails and billing information helps us identify and ban fraudulent accounts.
2. To provide essential account services – We send confirmation emails and transaction notifications to ensure a smooth experience.

We use email primarily to support users by providing updates, recommendations, and important platform notifications. Occasionally, we may send marketing emails to keep users informed about new features or promotions. However, if a user prefers not to receive these emails, they can opt out at any time.

How Does Avatown Protect Your Data?

Avatown is committed to maintaining a secure environment for both buyers and sellers. Here’s how we ensure data protection:

1. Secure Payment Processing with Stripe & PayPal

• Avatown integrates Stripe and will soon support PayPal, both of which use:
  • End-to-end encryption to protect sensitive financial details.
  • Fraud detection and monitoring tools to identify suspicious transactions.
• Since we do not store your credit card information, your financial details remain 100% secure.

2. Encrypted User Data & Secure Storage

• All stored personal data, including emails, billing addresses, and phone numbers, is encrypted and securely stored to prevent leaks or hacking attempts.
• Passwords are hashed and encrypted, ensuring that they cannot be accessed even in the event of a data breach.

3. Strict Access Controls & Scam Prevention

• Only added authorized Avatown team members have access to user data, and only for essential platform functions (e.g., resolving disputes).
• User accounts showing signs of fraudulent activity or suspicious behavior are flagged and reviewed.
• Sellers must go through verification processes before listing avatars, reducing the risk of scams.

4. Fair Dispute Resolution & User Protection

If a dispute arises between a buyer and seller, Avatown:

• Reviews transaction history to ensure fair handling of refund requests.
• Protects sellers from unfair chargebacks while also offering refunds for buyers affected by fraud.
• Encourages community reporting—users can flag suspicious listings or accounts.

What If You Want to Control or Delete Your Data?

At Avatown, we believe that you should have full control over your personal information.

• Modify Your Profile Information – You can update your email or account details at any time.
• Request Account Deletion – If you decide to leave Avatown, you can request the complete removal of your data from our servers.

We are fully compliant with data privacy regulations (such as GDPR and CCPA), meaning your rights to privacy and data security are always respected.

Avatown : Your Secure Destination for Digital Avatars 

In today’s digital marketplace, your security shouldn’t be an afterthought. At Avatown, we’ve built protection into every aspect of our platform, creating a trusted ecosystem where creators and buyers can connect with complete peace of mind.

How Avatown Protects You

Security Feature	How It Protects You
Verified Sellers	Prevents unauthorized resellers from listing stolen avatars.
Stripe & PayPal Integration	Secures all financial transactions.
End-to-End Data Encryption	Protects stored personal information from hacking.
Fraud Detection Tools	Restrictions on accounts that violate terms of service or legal requirements
Community Reporting System	Allows users to flag suspicious listings.
Strict Data Sharing Policy	No data is sold to third parties.
Account Deletion Option	Users can remove their data upon request.

Unlike other online marketplaces that collect excessive user data, Avatown focuses only on what is necessary to maintain a safe environment for all users.

With secure payments, verified sellers, data encryption, and fraud prevention tools, Avatown ensures that both buyers and sellers can engage with confidence.

Looking for a trusted place to buy or sell 3D avatars/outfits? Join Avatown today!

Join 1.3M+ Creators Community

We’re a community to supporting creators and avatar users, including everyone who enjoys “The Avatar Studio” (Refsheeet world in VRChat). Our VRChat world ‘The Avatar Studio’ has welcomed over 1.3 million visitors and serves as a valuable space for creators. 

At Avatown, we’re committed to developing super cool tools and fostering a supportive community that empowers both creators and avatar users.

We’re proud that Avatown’s core team members have Trusted Rank status in VRChat, reflecting our commitment to providing a safe, respectful environment for everyone.

We warmly invite you to explore the Avatown Website and join our Discord Community —we’d be delighted to welcome you!